Empower your people, solve problems that matter

Con Efessopoulos

Principal Consultant, Modern Workplace

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Realise value quicker 

For most businesses, budgets are tightening up and the need to realise value quicker is more critical than ever. The idea of spending months building a solution with pixel-perfect precision can be quite challenging to pitch to your executives.
Businesses aspire to see value quickly. And for that, they need to embrace changes and deal with the increased speed at which it occurs. Significantly, technology platforms that power businesses need to enable the rapid deployment of services to help deal with the complex environments. 

In addition to the labour and skills shortages, it is noted that a typical IT department will struggle to keep up with servicing the increased demand. This means businesses need to explore alternative options for delivering powerful, seamless and world-class experiences.
These trends help explain why we are seeing a rise in Low Code/No Code technologies, ones that, like with the way Power Point allows you to build an amazing presentation with a Drag and Drop style, can enable people to build apps and experiences ready for deployment to your entire company at high velocity. 

I will be the first to admit, using these platforms to build pixel-perfect solutions is challenging however, we do not always need one. All we need is a way to collect data, automate approvals and enable insights. We can turn those perceived limitations into enablers of agility and innovation to deliver accelerated and great business outcomes. 

According to Gartner, by 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020.

Empower your people, accelerate value and reduce risk

We are also seeing these platforms being placed in the hands of people outside of IT which can help create new skills and possible career changes. People with the right mix of passion and curiosity who are on the cold face of the problems that need to be solved. They have deep insights and ideas for solutions, so why not let them solve it?

We saw this idea play out in the past with platforms like Lotus Notes and Microsoft Office – Yes, Microsoft Office. We all know of those complex Excel Spreadsheets or Access databases that run, in some cases, mission critical business processes. They are clunky, represent outdated processes and paint a great picture of how things used to work. They also present significant risk to your business.

The idea is simple - provide people with the tools and guard rails and they will develop amazing solutions. The secret sauce is empowerment. Enable people to build solutions, not in some hidden spreadsheet but rather on a platform that is secure, visible and scalable to adapt with your business. It is a much less risky position to be in. 

Solving the right problems

It is often hard to know where to start. Simply giving people the technology is not the answer. People need guidance and support to bring their solutions to life, so having the right foundations in place is a great place to start. Events like Hackathons are an exciting and immersive way to captivate your people and surface real problems your business has, better yet it provides a great platform for your people to pitch their idea and grow their skills. Give them a chance, the right tools and support, they can accomplish amazing things. I have seen it happen time and time again.

People, Purpose and Partnership

Telstra is using the Power Platform in extraordinary situations to drive exceptional outcomes. Check out our case study about how we used the Power Platform to rapidly mobilise our Field Technicians to help restore communications during a recent natural disaster.

Microsoft Customer Story-Telstra citizen developers automate processes with Power Apps in Microsoft Teams, giving millions of minutes back to the business.

How Telstra Purple can help accelerate your business outcomes 

At Telstra Purple, we are backing the Power Platform, Microsoft’s trusted Low/Code technology in a big way. We bring together our Design team and Microsoft capability to ensure we are doing the right things and doing things right. We help you build experiences by rapidly bringing together the great capabilities of the Power Platform to tackle your business problems.

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